Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Service address or general service location
• City, state, and ZIP code
• TV size and installation details
• Photographs or videos you provide relating to an installation
• Information contained in text messages or other communications with us
• Quote and service-request information
• Customer feedback
• Other information you choose to provide

If you apply to join the Awesome TV Mounting installer network, we may also collect information such as:

• Business or professional name
• Service areas
• Years of TV mounting experience
• Installation capabilities
• Information about tools and transportation
• Website, portfolio, or social-media links you voluntarily provide
• Other information submitted through the installer application

We do not request sensitive financial or government-identification information through the initial installer application unless separately required and appropriately handled for a legitimate business purpose.

2. Information Collected Automatically

When you use our website, certain information may be collected automatically through standard website technologies.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring pages or websites
• Approximate location derived from technical information
• Date and time of website activity
• Website interactions
• Cookie and similar technology information

This information may be used to operate, secure, analyze, and improve the website and our services.

3. How We Use Your Information

We may use information we collect to:

• Respond to quote requests
• Determine service availability
• Provide pricing information
• Coordinate TV mounting services
• Communicate regarding an installation or service request
• Connect customers with appropriate installation professionals
• Provide customer support
• Process and review installer-network applications
• Operate and improve our website
• Understand website usage
• Maintain security and prevent misuse
• Maintain business and service records
• Comply with applicable legal obligations
• Protect our customers, installers, business, and legal rights

4. How Information May Be Shared

Awesome TV Mounting does not sell your personal information for money.

We may share information when reasonably necessary to provide or operate our services.

For example, customer information may be shared with an installation professional who needs that information to communicate with the customer, evaluate the project, coordinate the appointment, or perform the requested service.

We may also share information with service providers that help us operate our business, such as providers of:

• Website hosting
• Customer communications
• Text messaging
• Customer relationship management
• Analytics
• Payment processing, where applicable
• Business software and technology

These providers may process information on our behalf according to their services and applicable agreements.

Information may also be disclosed when reasonably necessary to comply with law, respond to lawful requests, protect legal rights, investigate fraud or misuse, or protect the safety of customers, installers, or others.

5. Text Messages & Phone Communications

If you provide your telephone number and request information or services, you authorize Awesome TV Mounting to contact you regarding your request, quote, installation, or related service communications.

Communications may include text messages and telephone calls.

Message and data rates may apply depending on your wireless carrier and plan.

You may opt out of applicable text-message communications by replying STOP. You may request assistance by replying HELP where supported.

Consent to receive marketing text messages, where applicable, is not a condition of purchasing services.

Transactional or service-related communications may be necessary to coordinate services you have requested, subject to applicable law.

6. Cookies & Website Technologies

Our website may use cookies and similar technologies to operate website functionality, remember preferences, understand website traffic, measure performance, and improve the user experience.

Third-party technology providers may also use cookies or similar technologies when their services are integrated into our website.

Where required by applicable law, users will be provided with applicable choices regarding non-essential cookies or similar technologies.

7. Analytics

We may use website analytics and similar tools to understand how visitors find and use our website.

Analytics information may include pages visited, general traffic sources, device information, interactions, and other usage information.

8. Advertising & Marketing Technologies

Awesome TV Mounting may use advertising, measurement, or marketing technologies to understand the effectiveness of our marketing and reach potential customers.

If these technologies involve cookies, identifiers, or disclosures that require additional notices or choices under applicable law, Awesome TV Mounting will provide those notices or choices as required.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

Awesome TV Mounting uses reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.

Customers should avoid sending highly sensitive information through ordinary text messages or website communications unless specifically requested through an appropriate secure method.

11. Your Privacy Choices & Rights

Depending on where you live and applicable law, you may have rights or choices concerning certain personal information.

These may include the ability to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• Information about certain disclosures or uses
• Opt-out from certain marketing communications
• Other privacy rights provided by applicable law

Not every right applies in every jurisdiction or circumstance.

We may need to verify a request before processing it.

To submit a privacy request, contact Awesome TV Mounting using the contact information below.

12. Children's Privacy

Awesome TV Mounting's website and services are intended for adults seeking or providing professional installation services and are not directed to children.

We do not knowingly collect personal information from children through the website for the purpose of providing TV mounting services directly to them.

13. Third-Party Websites & Services

Our website may contain links to websites or services operated by third parties.

Awesome TV Mounting is not responsible for the privacy practices of third-party websites or services. Users should review the applicable privacy policies of those third parties.

14. Installer Network Information

Information submitted through the Installer Network application is used to evaluate potential participation in the Awesome TV Mounting network, communicate with applicants, determine service-area coverage, and administer the installer network.

Submitting an application does not guarantee acceptance, referrals, work, or income.

15. Changes to This Privacy Policy

Awesome TV Mounting may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When this policy is updated, the Last Updated date at the top of the page should be revised.

16. SMS Communications & Consent

Customers may opt in to receive SMS communications from Awesome TV Mounting regarding quote requests, scheduling, appointments, service updates, and customer support.

• Message frequency varies.
• Message and data rates may apply.
• You may opt out at any time by replying STOP to any message.
• You may reply HELP for assistance.

Your phone number and SMS consent information are collected and used to provide the SMS communications you have requested.

SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes. Your SMS opt-in and consent information will not be sold, rented, or shared with third parties for their own marketing purposes.

17. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact:

Awesome TV Mounting

Text: (813) 802-0850